Privacy Policy

Help For Your Child ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at helpforyourchild.com or contact us through any of our digital channels. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you fill out a contact form, request an appointment, or otherwise communicate with us. This may include your name, email address, phone number, and any details you share in your message.

We also automatically collect certain non-personally identifiable information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used solely for analytics and to improve the performance and usability of our site.

2. How We Use Your Information

Information you provide through our website contact form is used to respond to your inquiry, schedule appointments, and communicate with you about our services. We do not use this information for marketing purposes without your explicit consent.

Please note that our website contact form is not a secure channel for transmitting protected health information (PHI). Do not include sensitive clinical details, diagnoses, or medical records in any web form submission. Clinical communications are handled through our HIPAA-compliant patient portal and secure office systems.

3. HIPAA Notice

As a behavioral health practice, Help For Your Child is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected health information collected in the course of providing clinical services is governed by our separate Notice of Privacy Practices, which is provided to all patients at the time of intake and is available upon request by contacting our office at hello@helpforyourchild.com.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential.

We may also disclose your information when required by law, to enforce our site policies, or to protect the rights, property, or safety of Help For Your Child, our patients, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather aggregate analytics data. You may configure your browser to refuse cookies; however, some features of the site may not function properly as a result. We do not use cookies to collect personally identifiable information without your knowledge.

6. Third-Party Links

Our website may contain links to third-party websites, including Amazon, Barnes & Noble, and insurance carrier portals. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

7. Children's Privacy

Our website is intended for use by parents, guardians, and referring providers — not directly by minors. We do not knowingly collect personal information from children under the age of 13 through our website. All clinical services for minors are conducted with the involvement and consent of a parent or legal guardian.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the personal information you provide through our website. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of information transmitted to or from our site.

9. Your Rights

You may request access to, correction of, or deletion of personal information you have provided to us through our website by contacting us at hello@helpforyourchild.com. Requests related to clinical health records are governed by HIPAA and our Notice of Privacy Practices.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Help For Your Child
339 Old Haymaker Road, Suite 1104
Monroeville, PA 15146
Phone: (724) 850-7200
Email: hello@helpforyourchild.com